SMS: It is a prerequisite for using enterprise services that the subscriber does not post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constitute or encourage a criminal offense that would give rise to civil liability or otherwise violate any local, regional, national or international law. Posting or transmitting any information, software or other material that infringes upon the rights of others, including material that violates rights of privacy, publicity rights, copyright, trademark, or other proprietary rights, or derivative works protected by law without prior consent is strictly prohibited. Additionally, subscribers may not post or transmit information containing viruses or other harmful components or use the platform for commercial solicitation or advertisements.
You cannot use a Sender ID to send SMS messages under any name other than your own company or business name owned or controlled by you. Using someone else's Sender ID may result in account cancellation, credit forfeiture, and legal consequences as per applicable QRF regulations.
Sending unsolicited text messages, including commercial advertising and informational announcements, is expressly prohibited.
The Company has no control over SMS content and is not liable—directly or indirectly—for any delays, delivery failures, or errors caused by the SMSC system.
The Company shall not be held liable for errors, delays caused by the internet, disconnections, network routing issues, or related technical problems.
Users must only send SMS to Indian recipients. International messaging is not supported by the Company's SMSC.
The user must not send unsolicited messages (spam). All SMS must comply with the Information Technology Act, 2000 and other applicable laws of India. Violations are the user's responsibility.
Users have full control over the Sender ID and are responsible for its appropriate use. Abuse or impersonation may result in service termination and legal liability.
The Company strives to deliver SMS messages but is not liable for delays or technical issues affecting delivery. The Company will take best-effort steps to ensure high success rates.
- 1. In exchange for using the Company’s SMSC, the user must pay the agreed amount plus VAT per SMS sent within India.
- 2. Charges apply for every SMS attempt, regardless of delays, incomplete delivery, or non-receipt.
- 3. Billing is done at the time of credit purchase. SMS MT count is used for settlement.
- 4. Revenue service tax is currently @10.30%.
- 5. Users and resellers must pay invoices in full upon dispatch. All payments are in INR.
- 6. Generated invoices are strong proof of SMS activity. Disputes must be supported with statistics.
- 7. The Company is not liable for delayed, incomplete, or undelivered messages due to technical issues.
- 8. Users must not send unsolicited or offensive SMS messages.
- 9. Bulk SMS must be targeted only to domestic (Indian) customers.
- 10. If TRAI imposes extra charges (e.g., interconnect fees), the user is responsible for paying the differential. Service may be disabled after a 7-day notice via email or SMS.
- 11. The user must specify the nature of primary content and use cases.
- 12. SMS pricing is subject to change.
- 13. Changes in operator policies may lead to revision of Bulk SMS charges.